Our maintenance and support contracts take the worry out of running and maintaining your own site. We manage and monitor your site to ensure an optimum hosting experience and we offer a premium service.
For complete control and security we own, monitor and maintain our own servers.
Unlike many competitors, we own all of our own servers and do not outsource hosting. This means we can ensure all of our clients receive 1st priority hosting irrelevant of their organisational size.
Security is an ever increasing issue as more and more companies are using their website for things like commerce, company extranets, sensitive information collection, etc. Server operating systems must be monitored, patched and maintained and logs analyzed.
All of our servers are located in Australia, this ensures optimum speed and reliability for Australian businesses and visitors alike. The physical server location plays a bigger factor than many realise and not only with speed and response times. Australian hosting does typically cost more than overseas competitors and while it might be tempting to pay less and get “more” or have your site in the “cloud” this generally mean your data is being held on international servers and simply put if your data is hosted outside of Australian jurisdiction it can no longer be protected by Australian law.
Backup
All of our clients benefit from our extensive protection backup systems. Our client files are not just copied but also versioned and stored in multiple locations. Each client database is backed up nightly with daily copies held for several months.
We do not offer mass hosting or cheap plans and we do not fill our servers with lots of clients. This ensures that we can offer a premium support service.