What do we offer?
We offer a smart chatbot for your ecommerce website that uses your product and website information to provide human-like responses to your clients questions. This provides your business with better customer engagement
What are AI chatbots?
We use ChatGPT to build our ecommerce chatbots.
ChatGPT is a chat site that learns from text data originating from diverse online sources such as books, articles, websites, and even forums.
Additionally, ChatGPT was trained by humans who provided conversations where they were both the user and an AI assistant. It replies in a conversational format, which is a powerful way to engage with people.
According to OpenAI, “The dialogue format makes it possible for ChatGPT to answer follow-up questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.”
ChatGPT is trained so your conversation is as human-like as possible. You can start by asking an open question. Then, follow up with more specific questions based on the system’s replies. You are also able to provide feedback so you can help the system learn from your interaction.
Our smart chatbot is a step ahead – how?
Smart chatbots are one step ahead of the chatbots that are provided by ChatGPT. They use your website product data and your common client questions (and they learn more as they are used) to provide the conversation. They’re designed using technologies such as conversational AI to understand human interactions and intent better before responding to them. They’re able to imitate human-like, free-flowing conversations, learning from past interactions and predefined parameters while building the bot. But it is tailored for your website only – we only use your data to create a custom chatbot for your website.
A customer can converse with the chatbot more seamlessly, choosing their own way of interaction. The chatbot is able to read, process and understand the message, replying with product recommendations from your store that address the particular concern.
Why should you use a chatbot on your website?
- your customers want to chat to you about your products and services
- the chat feels like a conversation with a human
- they want quick answers and immediate replies
- customers can be located anywhere and contact you at any time
- you are not always available to respond
- better customer engagement leads to more online sales
How do we create our AI chatbot?
We use the ChatGPT API which is a powerful tool that allows us to integrate ChatGPT into your website and generate human-like responses. Each chatbot is unique for your website.
Contact us today to find out how we can help your business get started.