When creating your ecommerce website you should provide the following information. It gives your website credibility and allows customers to be confident that they are dealing with a genuine business. There are various legal requirements that also require you to clearly display this information.
A postal address location (even if you do not have a shop or retail outlet)
Phone number so that clients can call you. A mobile number is fine but its better to provide a 1300 or 1800 number
Email address – all email communication should come from a email account that is a part of your website – do not use a hotmail or gmail type email address
Your ACN, ABN or State business registration number.
Contact us form
About us page
Payment options
Shipping options
Returns options
Terms & Conditions
Privacy information
SSL certificate – if you deal with secure information such as credit cards then this is a essential
