Essential information to be shown on your ecommerce website

When creating your ecommerce website you should provide the following information. It gives your website credibility and allows customers to be confident that they are dealing with a genuine business. There are various legal requirements that also require you to clearly display this information.

A postal address location (even if you do not have a shop or retail outlet)

Phone number so that clients can call you. A mobile number is fine but its better to provide a 1300 or 1800 number

Email address – all email communication should come from a email account that is a part of your website – do not use a hotmail or gmail type email address

Your ACN, ABN or State business registration number.

Contact us form

About us page

Payment options

Shipping options

Returns options

Terms & Conditions

Privacy information

SSL certificate – if you deal with secure information such as credit cards then this is a essential

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